Privacy Policy

This privacy policy ("Privacy Policy") explains our information collection practices for "online" (e.g., web and mobile services, including web and mobile sites, however accessed and/or used, whether via personal computers, mobile devices or otherwise) and "offline" (e.g., collection of data through mailings) activities ("offline" and "online" activities collectively referred to as the "Services"), which are owned, operated or made available by MakeTime Inc. ("we," "our" or "us").

In this Privacy Policy, we describe the types of information we collect from users of the Services and how we may use that information. This Privacy Policy also applies to your use of features or downloads that: (i) we own or control; (ii) are available through the Services; or (iii) interact with the Services and post this Privacy Policy. In addition, please review our Terms of Use, which govern your use of our Services.

What Information Do We Collect?

Information You Provide to Us

When you register with us or use our Services, we may ask you to provide us with certain categories of information such as: (1) identifying information, which is information that could reasonably be used to identify you and/or your company, such as your name, company name, address, email address and phone number ("Identifying Information"); and (2) financial information, such as certain banking information ("Financial Information").

In addition to other Identifying Information we collect when you register, we may collect Identifying Information through various other forms and in various places through the Services, including contact forms, or when you otherwise interact with us.

Information We Collect As You Access And Use The Services

In addition to any Identifying Information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services ("Usage Information"). For example, our websites automatically receive and record information that your browser sends whenever you visit our websites. These server logs may include information such as your IP address or other unique identifier ("Device Identifier"), browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser from your computer or other device used to access the Services (each, a "Device"). A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our systems identify your Device by its Device Identifier.

We use aggregate data collected in log files and cookies for general purposes, which may include, without limitation, to enhance or otherwise improve the Services, to customize the advertising and content you see, develop new services, conduct research, and provide anonymous reporting for internal and external clients. These cookies and log files do not store your Identifying Information, but they are tied to your Identifying Information in our system.

Below are examples of methods that we may use to collect Usage Information. In the future, other new technology and methods for collecting Usage Information may develop.

Cookies A cookie is a data file placed on a Device when it is used to access the Services. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. If you choose to disable cookies on your Device, some features of the Services may not function properly. Our websites use cookies when you sign in, to identify you and keep track of your personal session. All this information is securely stored, and no Identifying Information is stored on your cookie.

Our websites use session ID cookies to make it easier for you to navigate our sites. Session ID cookies expire upon thirty (30) minutes of inactivity or when you close your browser whichever is shorter. We also use a persistent cookie that remains on your hard drive for an extended period of time, so that we can recognize you when you return to our websites. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file; however, because we may use cookies for our sign-in functionality, if you choose to disable cookies you may have difficulty logging on to our websites.

Some of our business partners (e.g. advertisers or tracking utility company) use cookies on our sites. We do not have access or control over these cookies.

Web Beacons. Small graphic images or other web programming code called web beacons (also known as "1x1 GIFs" or "clear GIFs") may be included in our web and mobile pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web or mobile page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count users of the Services, to monitor how users navigate the Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages. We do not tie web beacons to Identifying Information. We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our sites in the aggregate – e.g., usage and volume statistics to enhance and improve our websites.

How and When Do We Disclose Other Information To Third Parties?

We do not sell or rent your Identifying Information to third parties for any purpose. We only share Identifying Information with companies or individuals who are not our customers, agents or services providers when we have your consent, or as otherwise permitted by this Privacy Policy. We may share with third parties certain pieces of aggregated, non-Identifying Information describing characteristics of the MakeTime Services. Such information does not identify you individually.

When You Agree To Receive Information From Third Parties. You may be presented with an opportunity to receive information and/or marketing offers directly from unaffiliated third parties. These offers vary from day to day, but in general if you are interested in a particular offer, you will be taken to a third party site to complete the transaction. Please note that such third parties’ privacy policy governs the collection and use of your Identifying Information. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.

On our websites, we may serve you targeted advertisements based on your Identifying Information. Advertisers may assume that people who interact with, view, or click targeted ads meet certain targeting criteria; however, we do not provide advertisers any of your Identifying Information when you view or interact with a targeted ad.

Third Parties Providing Services on Our Behalf. We may use third party vendors to perform certain aspects of the Services on our or your behalf, such as hosting the Services, designing and/or operating the Services’ features, processing payments, tracking the Services analytics, and enabling us to send you special offers or performing other administrative services. We may provide these vendors with access to user information, including Identifying Information and Financial Information, to carry out the services they are performing for you or for us. While we may use third party analytics service providers to evaluate and provide us with information about the use of the Services and viewing of our content, we do not share Identifying Information with these analytics service providers, but they may set and access their own cookies and web beacons on your Device and they may otherwise collect or have access to information about you, including non-Identifying Information.

Third Party Service Providers:

* Segment
* AutopilotHQ
* Google Analytics
* Intercom
* FullStory
* Stitch Data
* LinkedIn
* Facebook
* Pingdom

We make every effort to keep this list of third party services up to date. However, there may be other services in use that are not listed above.

Administrative and Legal Reasons. We may access, use, preserve, transfer and disclose your information: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such action is required or permitted by law; (ii) to protect and/or defend the Terms of Use for any Services or other policies applicable to any Services, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Services or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Further, we may use IP addresses or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you.

Business Transfer. We may share your information, including your Identifying Information, Financial Information and Usage Information, with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process.

How Do We Use The Information Collected?

Service-related Announcements

We will send you service-related announcements when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the Identifying Information you provide us, we may send you a welcoming email to verify your username and password. We may also communicate with you via email in response to your inquiries, to provide the services you request, and to manage your account. Please note that information submitted through the Services via a "contact us" or other similar function may not receive a response.

ACH Payments

Client uses third parties to gather End User’s data from financial institutions. By using our service, you grant our third-party provider the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution according to terms of our third-party provider’s privacy policy.

Children’s Privacy

MakeTime does not knowingly collect or solicit any information from anyone under the age of thirteen (13) or knowingly allow such persons to register for the Service. In the event that we learn that we have collected Identifying Information from anyone under the age of thirteen (13) without parental consent, we will delete such information as quickly as possible.

How Do I Change or Inquire About My Information and Communications Preferences?

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration. You can access and make changes to the Identifying Information and Financial Information you submit, including your marketing preferences, at any time by using the username and password you selected at the time of registration and making the change on our "My Profile" page. If you no longer desire to use our Service, you may delete or deactivate it by following the instructions detailed in the Terms of Use, at which time, we will remove any and all personally identifiable information from our systems.

Do Third Party Content And Links To Third Party Services Appear on the Services?

We may post links to third party websites that are not subject to this Privacy Policy. We do not exercise control over the external sites. These sites may place their own cookies or other files on your Device, collect data, website usage information and your Device Identifier when web pages from the Services are served to your browser, or solicit Identifying Information from you. As set forth above, we are not responsible for the privacy practices employed by any of these third parties. For example, if you "click" on a banner advertisement, the "click" may take you away from the Services onto a different website. These other websites may send their own cookies to you, independently collect data or solicit Identifying Information and may or may not have their own published privacy policies. We encourage you to note when you leave our Services and to read the privacy statements of all third party websites or applications before submitting any Identifying Information and Financial Information to third parties.

What About Consent To Transfer Information To The United States?

The Services are operated in the United States. If you are located anywhere outside of the United States, please be aware that information we collect, including, Identifying Information and Financial Information, will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Identifying Information and Financial Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Services or providing us with any information, you consent to this transfer, processing and storage of your information in the United States.

What About Security?

We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect information that we collect about you. We use Secure Sockets Layer (SSL) encryption technology for all incoming data transfers as well as additional security precautions when handling sensitive data.

Changes to the MakeTime Privacy Policy

We reserve the right to change this Privacy Policy at any time without notice to you. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We will promptly post any policy changes to this page. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of the Services after any modification to this Privacy Policy will constitute your acceptance of such modification.

Your California Privacy Rights

California’s "Shine the Light" law, California Civil Code § 1798.83, requires certain businesses to respond to requests from California customers (those who have an established business relationship with us) asking about the business’ practices related to disclosing Identifying Information to third parties for the third parties’ direct marketing purposes. We do not share customer information with third parties for their direct marketing purposes, and California’s Shine the Light law therefore does not apply to MakeTime.

How Do I Find Out More?

If you have questions regarding this Privacy Policy or privacy practices at MakeTime, please submit your questions or comments directly to MakeTime’s Designated Officer, Jeffrey Markowitz, by e-mail or certified mail. Mr. Markowitz’s contact information can be found below.


certified mail:

Attn: Jeffrey Markowitz
MakeTime Inc.
446 E. High Street
Lexington, KY 40507

Last Updated: May 25, 2018